Tuesday, August 30, 2016

The Two-Part SEO Ranking Model: Let's Make SEO Simple

Posted by EricEnge

There sure is a lot of interest in SEO ranking factors:


There have been major studies done on this, notably by both Moz and Searchmetrics. These are groundbreaking pieces of research, and if you're serious about SEO, you need to understand what these studies say.

That said, these are too complex for most organizations to deal with. They need a simpler way of looking at things. At Stone Temple Consulting (STC) we deal with many different types of organizations, including some of the world's largest companies, and some of the highest-traffic websites in the world. For most of these companies, understanding that there are 200+ ranking factors does more harm than good.

Why, you ask? So many people I talk to are looking for a silver bullet. They want to hear that they should only change their heading tags on the second Tuesday of every month, except during leap years, when they should do it on the first Tuesday, except in February when they should change it on the third Monday. These distractions end up taking away from the focus on the two things that matter most: building great content (and a great content experience) and promoting it well.

Today's post is going to lay out a basic approach that most companies can use to simplify their thinking about SEO, and keep their focus on the highest priorities.

What Google recently said

Here's what Google Dublin's Andrey Lippatsev said in a Hangout that I participated in on March 23, 2016. Also participating in the Hangout was Ammon Johns, who asked Andrey what the two most important ranking factors are:


Andrey Lippatsev: Yes. Absolutely. I can tell you what they are. It is content and links going into your site.

There we go, that's a start. According to Google, it's links and content that are the two biggest. Hopefully, the idea that content is a big factor is obvious, but below I'll break out more what great content really entails. In addition, you can see some backup for the power of links in the study I recently published on links as a ranking factor.

Should we think of the world as consisting only of these two factors? It's quite simplistic, and possibly too much so, but let's try to simplify this even more. How many organizations would dramatically improve their SEO if they focused on creating great content and promoting it effectively? I can tell you that from my experience these are two things that many organizations simply don't do.

Does that mean that we can take our two factors and put them into a (purely) hypothetical ranking score equation that looks like this?


I actually think that this equation is pretty effective, though it has some limitations and omissions that I'll describe in more detail below. You also need to think about the concept of "great content," that will get a high Content Score, in the correct manner.

What is "great content?"

If we step back and think about what makes up great content, it seems to me that there are three major components that matter:


  1. Relevancy

  2. Quality

  3. The overall content experience

The first part of this is simple. If the content is not relevant to a query, it shouldn't rank for that query, ever. That makes sense, right?

The second part is also pretty simple, and that's the notion of quality. Does it provide information that people are looking for? Is that information relatively unique to your site? Clearly, it makes sense for the quality of the content to matter a lot.

We can combine the notions of quality and relative uniqueness into the notion of material differentiation. Rand covers this brilliantly in his Whiteboard Friday about creating 10X content.

Creating the 220,001st article on how to make French toast is just not going to cut it:


You need to create something new and compelling that also offers a lot of value. That may not be easy, but being the best at something never is.

If you're in a competitive market, it's reasonable to guess that your top competitors are making great, relevant content on topics that matter to their target audience. For the most important queries, it's probable that the top 5 (and maybe more) pieces of content in that space are really, really good (i.e. more comprehensive than other articles on the topic, or brings in new information that others don't have).

The third part encompasses many pieces.


  • Is your content well-organized and easy to read?

  • Does it effectively communicate its key points? How do people engage with it? If they land on a page on your site that has the answer to their question, can they quickly and easily find that information?

Once again, you'll find that the major competitors that rank in the top of the SERPs all handle this pretty well too.

Let's now take a look at what the role of the content score in ranking might look like:


Note that the Y-axis is "Chances of Ranking," as opposed to "Ranking." Nonetheless, this curve suggests that the Content Score is a big one, and that makes sense. Only the best of the best stuff should rank. It's simple.

Digging a bit deeper on what goes into content quality

But what about title tags? Heading tags, use of synonyms? Page layout and design? Stop and think about it for a moment. Aren't those all either part of creating higher-quality content, or making that content easier to consume?

You bet.

For example, imagine that I wrote this piece of content:


It could be the greatest information in the world, but it's going to be really hard for users to read, and it will probably have terrible user engagement signals. On the other hand, imagine that my content looks like this:


Would you say the quality of one of these pieces of content is higher? I would. The second one is much easier to read, and therefore will deliver more value to users. It will get better engagement, and yes, it will probably get linked to more often.

Why do links get separate treatment?

You could argue that links are just another measurement of content quality, and there is some truth to that, but we give them separate treatment in this discussion for two reasons:

1. They're still the best measurement of authority.

Yes, I know I'm ruffling some feathers now, but this is what my experience after more than 15 years in SEO (and seeing hundreds of SEO campaigns) has taught me. To get and sustain a link, someone has to have a website, has to be willing to modify that website, and they have to be willing to have their site's visitors click on the link to leave their site and go to yours.

That's a pretty material commitment on the linking site's part, and the only incentive they have to do that is if they believe that your content is of value to their site's visitors.

Why not social signals? While I've long argued that they have no impact except for aiding in content discovery, let's for sake of argument say that I'm wrong, and there is some impact here, and explain why social signals can never be a critical part of the Google algo. It's simple: social signals are under the control of third-party companies that can make them invisible to Google on a moment's notice (and remember that Google and Facebook are NOT friends). Imagine Google giving Facebook (or any other 3rd party) the power to break their algorithm whenever they want. Not happening!

2. The power of links should cause different actions on your part.

What is that action? It's called marketing, and within that discipline is the concept of content marketing. Done the right way, these are things you should do to raise the reputation and visibility of your brand.

In fact, this may consume a material amount of your entire company budget. With or without search engines in the world, you've always wanted to do two things:

(1) Make really good stuff, and

(2) market it effectively.

In 2016, and beyond, this will not change.

No doubt, part of attracting great links is to produce great content, but there are other overt actions involved to tell the world about that great content, such as active outreach programs.

Expanding on user engagement

Many have speculated that Google is using user engagement signals as a ranking factor, and that it will increase its investment in these areas over time. For example, what about click-through rate (CTR)? I discuss CTR as a ranking factor here, but to net it out simply, it's just too easy a signal to game, and Google tells us that it uses CTR measurements as a quality control check on other ranking signals, rather than as a direct signal.

You can doubt Google's statements about this, but if you own or publish a website, you probably get many emails a week offering to sell you links via one scheme or another. However, you never get emails offering you CTR ranking schemes. Why is that, you think? It's because even the scammers and spammers don't think it works.

Important note: Rand has done many live CTR tests and a number of these have shown some short-term rankings movement, so CTR could be used in some manner to discover hot trends/news, but still not be a core ranking factor.

What about other user engagement signals? I'd bet that Google is, in fact, doing some things with user engagement signals, though it's hard to be sure what they are. It's not likely to be as simple as bounce rate, or its cousin, pogosticking.


Pogosticking sure seems like a good signal until you realize there are many scenarios where they don't work at all. For example, when users are comparison shopping, they'll naturally hop from site to site.

Finding good user engagement factors that make for really reliable signals is quite hard. Many have speculated that artificial intelligence/machine learning will be used to derive these types of factors. Here are three pieces of content that cover that topic in some detail:


  1. The Machine Learning Revolution: How it Works and its Impact on SEO, an article here on Moz by yours truly

  2. SEO in a Two-Algorithm World, a Powerpoint by Rand Fishkin

  3. The Past, Present, and Future of SEO, an article by Mike Grehan

Information architecture

Having a solid information architecture (IA) that Google can crawl and easily find your content is also a major requirement. In Andrey Lippatsev's response, he undoubtedly presumed that this was in good shape, but it would be wrong to leave this out of this discussion.

At Stone Temple Consulting, we've helped tons of sites improve their organic traffic simply by working on their IA, eliminating excessive page counts, improving their use of SEO tags like rel=canonical, and things of this nature. This is clearly a big factor as well. Usability also feeds into IA, because people need to be able to find what they're looking for on your site.

What I've left out with the two-factor model

First of all, there are other types of results, such as images, videos, and maps results, that are opportunities to get on the first page, but the above discussion is focused on how to rank in regular web search results.

To be fair, even in the regular web results, I've left some things out. Here are some examples of those:


  1. Local links. I'm not referring to "local pack" listings here. If I search on "digital cameras" right now, in the regular web search results, I'll see some listings for stores near me. Clearly, proximity is a very large factor in ranking those pages.

  2. Query deserves diversity. An example of this is the query "Jaguar." Chances are that my two-factor algorithm would rank only car sites in the top 10, but Google knows that many people that type that query want information on the animal. So even if the two-factor algo would slant things one way, you'll see some animal-related sites in the top 10.

  3. In-depth articles. This is a feature that's hard to spot in the search results, but sometimes Google includes in the bottom of the top 10 results some pieces of content that are particularly comprehensive. These are for queries where Google recognizes there's a decent chance that the user is engaging in extensive research on a topic. Here's an example for the query "constitution":


We conducted a small sample review of 200 SERPs and found that about 6% of the results appeared to be from factors such as these. The two-factor model also doesn't account for personalization, but this post is looking at ranking factors for regular search results other than personalization, which, of course, also has a large impact.

Looking for ranking hacks?

OK, I'm going to give you one. Make your content, and the experience of consuming that content, unbelievably good. That's step one. Stick to your knitting, folks, and don't cop out on the effort to make your content stand out. You have no choice if you want to get sustainably positive results from SEO.

Don't forget the overall site and page usability, as that's a big part of what makes your content consumable. This is a critical part of making great content. So is measuring user engagement. This provides a critical feedback loop into what you're doing, and whether or not it's working for your target audience.

Then, and only then, your focus should turn to marketing that will help drive your reputation and visibility, and help attract links to your content. Here it is in a nutshell:


If your content isn't competitive in relevance and quality, links won't help. If it is, links will make the difference.

Your content has to be elite to have a chance to score highly on any given competitive search result. After that, your superior marketing efforts will help you climb to the top of the heap.


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Friday, August 26, 2016

Why Every Website (Not Just Local Sites) Should Invest in Local Links and Citations - Whiteboard Friday

Posted by randfish

At first glance, local links and local citations might seem unnecessary for non-local websites. On a closer look, however, there are strong underlying benefits to gaining those local votes of confidence that could prove invaluable for everyone. In today's Whiteboard Friday, Rand explains why all sites should consider chasing local links and citations, suggesting a few different ways to discover opportunities in your areas of focus.



Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we're going to talk about why websites - every website, not just local websites - should be thinking about tactics and a strategy to get local listings and local citations.

Now, this might sound counterintuitive. I've actually encountered a lot of folks - especially online-only businesses or even blended online and local businesses - who think, "Are local links really that important to me, or are they off-topic? Could they potentially cause problems and confusion? Should I be trying to get those?" I'm going to try and make the case to you today that you absolutely should.

Recently, I got to visit Scotland to talk to several folks. I visited Skyscanner. I spoke at the Digital Excellence event and spoke, of course, at the Turing Festival, which was a remarkable event in Edinburgh. We actually landed in Glasgow on a Saturday and drove up to a little town called Inveraray. So I'm going to use some examples from Inveraray, Scotland, and I apologize if my accent is miserable.

A few of the businesses we visited there: Loch Fyne Whiskies, they have their own living cask, where they essentially add in whiskies and blends to this cask that keeps evolving; Whisky Shop, which is an online-only shop; and then Inveraray Castle, which is a local business, entirely a local business centered around this lovely castle and estate that I think, if I understood correctly, is run by the Duke of Argyll, Argyll being the region around there. Apparently, Scotland still has dukes in business, which is fantastic.

Local & online business


So for a local and online business, like Lock Fyne Whiskies, they sell whiskies in their specific store. You can go in - and I did - and buy some stuff. They also sell on their website, I believe just in the United Kingdom, unfortunately, for those of you watching around the rest of the world. But there are certainly reasons why they would want to go and get local links from places that link to businesses in Inveraray or in Argyll or in Scotland as a whole. Those include:

  • Boosting their Maps visibility, so that when you're searching in Google Maps for "whisky" or "whisky shops," potentially, if you're near Inveraray, Google Maps will make their business show up higher.
  • Boosting their local ranking so that if you're searching for "whisky shop Argyll" or "whisky shop Scotland" or "whisky shop near me" and you happen to be there, Google will show this business higher for that ranking as well.
  • Boosting their domain authority, meaning that those local links are contributing to overall ranking ability. That means they can rank for longer-tail terms. That means they can rank more competitively for classic web search terms that are not just in local or Maps.
  • Sending valuable traffic. So if you think about a listing site, like thelist.co.uk has them on there, TripAdvisor has them on there, a bunch of local sort of chamber of commerce - it's not actually the chamber of commerce there - but chamber of commerce-type sites list them on there, that sends valuable direct traffic to their business. That could be through foot traffic. It could be through referrals. It could be through people who are buying whisky online from them. So a bunch of real good reasons why a local and online business should do this.

Online-only business


But if you're an online-only business, I think a lot of folks make the case of, "Wait a minute, Rand, isn't it true that if I am getting local links and local citations, those may not be boosting my relevance, my ranking ability as much as they are boosting my local ranking ability, which I don't actually care about because I'm not focused on that?"

So, for example, whiskyshop.com, I think they are also based in Scotland, but they don't have physical locations. It's an online-only shop. So getting a local link for them in whatever part of the region of Scotland they are actually in would...

  • Boost their domain authority, giving them more ranking ability for long-tail terms.
  • Make it harder for their competitors to compete for those links. This makes link acquisition for an online-only business, even from local sources, a beautiful thing because your competitors are not in that region and, therefore, they can't go get those same links that you can get simply by virtue of being where you are as a business physically located. Even if you're just in an office space or working from home, wherever your domain is registered you can potentially get those.
  • Yield solid anchor text. There are a bunch of local sources that will not just point out who you are, but also what you do. When they point out what you do, they can link to your product pages or your different site sections, individual URLs on your site, and provide anchor text that can be powerful. Depending on how those submissions are accepted and how they're processed, some local listings, obviously, you're not going to get them, others you are.

There's one more that I should include here too, which is that...

  • Local information, even citations by themselves, can be a trust signal for Google, where they essentially say, "Hey, you know what, we trust that this is a real business that is really in this place. We see citations for it. That tells us we can trust this site. It's not spammy. It doesn't have these spam signals around it." That's a really big positive as well. So I'd add that - spam trust issues.

Local-only business


Lastly, a local-only business - I think this is the most obvious one - we know that it...
  • Boosts Maps visibility
  • Boosts local rankings
  • Boosts your long-tail ranking ability
  • Sends valuable direct traffic, just like they do to a local and online business.

Easy ways to find citation/link sources in your locale:

If you're going to go out and look for some local links, a few quick recommendations that are real easy to do.

  1. Do a search for a business name, not necessarily your business name - in fact, not your business name - anybody, any of your competitors or anyone in the region. It doesn't have to necessarily be your business. It could be someone in the county or the territory, the state, the city, the town, minus their site, because you don't want results from their site. You're actually looking for: What are all the places where their business is talked about? You can add in, if you'd like, the region or city name.
  2. Search for one local business and another one. So, for example, if I was Whisky Shop and I were in Inveraray or I were in Argyll, I could search for "Loch Fyne Whiskies" and "Inveraray Castle," and I would come back with a list of places that have both of those on their website. That often turns out to be a great source of a bunch of listings, listing opportunities and link opportunities.
  3. Google just by itself the city plus the state, or region or country, and get lots and lots of places, first off that describe that place, but then also that note notable businesses or that have business listings. You can add the word "listings" to this query and get some more great results too.
  4. Try out some tools here - Link Intersect in Moz, or Majestic, or Ahrefs - and get lots of results by plugging in two of these and excluding the third one and seeing who links to these that doesn't link to this third one.
  5. Use business names in the same fashion that you do in Google in tools like a Mention, a Talkwalker, Google Alerts, or Moz's Fresh Web Explorer and see who is talking about these local businesses or regions from a news or blog or forum or recent perspective.

So with that, I hope you'll do me a favor and go out, try and get some of those local links. I look forward to your comments, and we'll see you again next week for another edition of Whiteboard Friday. Take care.


Video transcription by Speechpad.com


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